Privacy Policy

Effective Date: 04-15-2025

Welcome to Tran Insurance Group (“we,” “us,” or “our”). We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide when visiting our website or using our services, including any participation in our SMS message program.

Information We Collect

Personal Information:

When you interact with our website or enroll in our services, we may collect personal information including your name, email address, phone number, and mailing address. This information is collected when you voluntarily submit it through forms, contact requests, or SMS opt-ins.

How We Use Your Information

We use the information we collect for the following purposes:

To identify you and provide you with our servicesTo respond to your questions, comments, or inquiriesTo offer relevant recommendationsTo deliver important updates and communications via SMS or email

Opt-In Consent

Before collecting your personal information, including for SMS messaging, we will obtain your explicit opt-in consent. By submitting your personal details, you agree to the collection and processing of that information in accordance with this Privacy Policy.

Information Sharing

Your personal information will only be shared with third-party service providers when necessary to provide our services to you. We do not sell, rent, trade, or otherwise transfer your personal information to unaffiliated third parties. Mobile information including text messaging originator opt-in data and consent will not be shared with any third parties/affiliates for marketing/promotional purposes or for any other unrelated purpose. All such data will remain private and used solely to enhance your experience or meet regulatory requirements.We may share information only in these limited cases:

Service Providers: We may share your information with trusted vendors who help us send SMS or email communications. These vendors are contractually obligated to protect your data. Legal Compliance: We may disclose your information if required by law or to protect our rights, safety, or property.

Your Choices

You can manage your communications preferences at any time:

Opt-Out: To stop receiving SMS messages, text STOP to the number from which you received the message. Help: For assistance regarding our SMS program, text HELP or contact us using the information below.Access & Update: You can request access to or updates of your personal information by reaching out via email or phone.

Disclaimer

No mobile opt-in will be shared with third parties for marketing purposes, instructions on how the end user can opt out of communications (STOP to opt out), as well as instructions on how the end user can receive support from the brand regarding the SMS messaging ("Text HELP for help" will suffice).

By providing your mobile number and opting in to receive SMS messages from Tran Insurance Group, you consent to receive text messages that may include appointment reminders, service notifications, promotional offers, and account security verifications such as two-factor authentication (2FA).

Message frequency may vary. Standard message and data rates may apply.
Important:

Your mobile number and SMS opt-in will

not be shared with third parties for marketing purposes

. We respect your privacy and safeguard your data accordingly.

To opt out of future SMS communications, simply text

STOP

to any message you receive. To receive support, reply

HELP

or contact us directly at

[email protected]

Your use of our services indicates your acknowledgment and agreement to this policy. Please refer to the rest of our Privacy Policy for more information on how your data is used and protected.

Data Security

We take commercially reasonable measures to protect your personal data against unauthorized access, alteration, or destruction. However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our services are intended for individuals aged 18 and over. We do not knowingly collect information from children under 18. If you believe we’ve collected such data, please contact us so we can take appropriate action.

Changes to This Policy

We may revise this Privacy Policy as necessary to comply with law or reflect business changes. When updates occur, we will post the revised policy on our website with a new effective date.

Contact Us

If you have any questions or need further assistance regarding this Privacy Policy or your personal information, please contact us at:Tran Insurance Group

Email: [email protected]

Phone: 470-665-4297

Website: https://traninsurancegroup.com

Thank you for trusting Tran Insurance Group. We are committed to respecting your privacy and protecting your personal data at all times.